Frequently Asked Questions
Here are responses to several of the common questions we get asked by visitors!
General
9 Industrial Park Road, Southampton
Open 5 Days a Week
10:00am to 5:00pm
Also see our section on Shipping for information on where you can find out more about our local locations across the island of Bermuda.
We are not allowed at this time to have visitors to the Bakery, but are looking to open more locations for Sampling soon, and working towards having an online stream of the making and packing of the cakes!
Shipping
We certainly can ship worldwide as long as the address is valid.
At the moment you can place an order through our online store, but can ask questions about the process here: alan@bermudarumcakes.com
Also feel free to give us a call to place an order: Tel: 441-333-8170
Online orders placed on a Saturday or Sunday will not be processed until the Monday following.
We can ship via DHL and USPS (dependng on the order. As well as deliver Locally in Bermuda, with free Island wide Delivery.
We are able to estimate shipping costs for you at the time of placing your orders on all cake products. This however is still just an estimate; and is subject to change depending on weight and dimensions of each package.
DHL usually takes about 2-7 days to be delivered once the order is packaged/processed, and as long as there are no delays with the shipping agent. Please allow a 2-3 days for us to process your order as each order is dealt with by hand and often baked to order.
Online/emailed orders placed on a Saturday or Sunday will not be processed until the Monday following when our office is open.
You can find our cakes at the following shops in The Royal Naval Dockyard: The Art Center, Oleander Cycles, The Littlest Drawbridge and TABS
You Can find our Cakes in the City of Hamilton at these locations: Flying Colors and Brown&Co
Rum Cakes
We can certainly guarantee there will be Gosling’s Black seal rum in your next slice though!